James Jeans, author of a classic text on trial
advocacy
Would your firm's current strategy
cause your competitor's palms to sweat, or simply provoke a yawn?
Let's think for a minute - How different is what you are doing
right now - the strategies that you are employing now - from the
four or five key competitors in your marketplace?
If your answer is "not much" - then how are you expecting
to surpass their performance? We all know instinctively that doing
the same thing and expecting different results is futile. But, unless
you are willing to "breakaway" from your
current pattern and embrace an agenda of strategy innovation, there
is little hope of achieving superior performance.
Now your firm could stay the course, except for one minor consideration
- Your firm is today practicing in a dynamic environment in which
rivals can come from anywhere (looking to eat your lunch) and the
pace of change is blindsiding.
In the midst of this, it takes a new breed of rugged and fearless
competitive premeditation to succeed. Faced with a barrage of growth
constraints - and threats to your long-term success - now is the
time for you to make a crucial decision. Do you want to maintain
your firm's current moves or do you want to seize control of your
future?
Today, many firm leaders are worried about their firm's competitive
profile. Their concern is of a financial nature and emanates from
observing that while revenue and profits may have been increasing,
they have not been increasing as fast as competitors. Others have
with some alarm, witnessed key partners moving one foot out the
door, because they don't feel their firm is progressive enough.
If your firm gets caught behind the curve,
it wasn't because these trends weren't visible;
it's because they were ignored.
- YOU COULD indulge in the latest fad and commit some
significant dollars to a program designed to develop and advertise
your firm's "brand".
And advertising in the right circumstances might be a viable
marketing endeavor. Just a couple of questions to reflect upon:
Which firm was the last professional service provider that
you hired based on an advertisement?
Did you happen to read yesterday's newspaper? What was the
headline on page one? If you can't remember the headline,
how in the world are you expecting people to remember your
advertising among the vast media clutter that suffocates us
all?
- YOU COULD simply wait until events unfold and then adapt
to whatever changes were having the greatest impact.
Many believe that they can quickly adapt if anything really
dramatic manifests itself. And agility is great, but if you
become nothing more than agile you will remain a perpetual
follower - and even fast followers find few spoils. Your goal
is not to speculate on what might happen, but to imagine what
you could make happen
"With very few exceptions, once a firm has achieved
some measure of success, it stops making waves. Studies have
shown that we are not so much risk-averse as loss-averse - the
more we already have, the more our inclination is not to gamble
it."
- YOU COULD engage the management committee and partners
of your firm in a bit of strategic planning.
Unfortunately, what all too often passes for strategic planning
is nothing more than conventional approaches. Follow conventional
thinking and planning, and you can kiss your future goodbye!
Conventional strategic planning seldom illuminates new opportunities
or provides any insight into how to rewrite the rules. Rather
it relies on historical data with the result of simply extrapolating
history into the future. News Flash: Your future is
not an echo of the past.
Further, to buy your strategic plan from the same old, tired
consulting organizations that your competitors use is delusional.
When some consultant tells you, "we've done strategic
plans for hundreds of firms like yours" he's really saying:
"We'll infect you with the same boilerplate we've used
with everyone else in the profession." To create true
differentiation you must innovate in ways that your competitors
are not doing. If your strategy ain't different, it's DOA.
Here is a rather "radical" option, it's called our BreakAway®
Program. Our primary message: ignore precedent, ignore what
other firms are doing, create opportunity. One of the things we
have learned is that significant shifts in achieving growth do not
occur by imitating some competitive firm's moves. Rather, significant
shifts can occur only by looking to where the profession is evolving,
moving quickly to get to the future first, developing a position
of meaningful differentiation, thereby seeking to change the rules
of the game.
Our BreakAway® Program is designed to help your management
committee and partners develop effective strategy. We believe the
measure of effective strategy is the:
- breaking of existing rules and precedents
- search for a (temporary) monopoly
- ability to differentiate in a meaningful way that attracts
clients
- creation of new wealth by creating new markets, new clients
and new revenue streams
- achievement of above-average profitability
- making of hard choices which usually involves excruciating
trade-offs
- action plan that folds the future back into the present
- number of small, limited risk, field tests and experiments
that get underway
Consider this. Did your last strategic plan make any allowances
for answering questions like:
- What new and emerging areas of client demand can we develop
faster than our competitors thereby building a lead position?
[Many of our clients enjoy the profitability that accrues to being
"first-movers"]
- Could we do something that would reduce our clients' desire
or ability to retain any other firm?
- What do we believe would be an insanely unreasonable (but perhaps,
realizable?) expectation for our firm's revenue growth over the
next three years?
[It's curious how a firm never grows beyond the expectations it
sets for itself.]
- How many unsolicited business plans and innovative ideas that
require investment has firm management received during the past
year?
[One of our clients, a top 20 firm, has set up a special internal
innovation fund for the development of new practice areas and
knowledge development initiatives]
- What business would we get into, given what we know and what
we own, if tomorrow we could no longer practice in our given profession?
"For those who built the firm's past successes, the temptation
to preserve the status quo can be overwhelming. The battle is not
globalism versus regionalism, it is about innovation versus precedent.
If the medical profession was based on precedent, we would still
be using leeches. The practice of law is about following precedent,
strategizing is about being first."
Conventional wisdom suggests that strategy is the easy part, implementation
is the hard part. Don't believe it! Implementation may indeed be
hard, but strategy is easy only if you are content to have a strategy
that resembles everyone else. Imitation may be the sincerest form
of flattery - it is the worst form of strategy. Strategy is anything
but easy if your goal is to create meaningful differentiation.
We have but one objective - to help you create innovative strategy.
If you want profitable growth, take dramatic action - time is not
on your side.
Initial Orientation
- We collaborate in reviewing the firm's growth expectations and
our unique approach to strategic innovation.
Module 1: "Breaking With Your Immediate Past"
Firm Level - Current Position (Where We Are)
- We introduce the need for innovation
- We discover, with the partners, some areas of firm distinction
and also some areas that need remedial action
- We begin to build partner buy-in to the strategy process
- We develop some initial action plans and an implementation schedule.
Module 2: "Discovery & Foresight" Firm Level
- (Where We Might Go)
- We identify the firm's culture, the partners collective appetite
for growth and where they might see some unexploited opportunities.
- We get a sense of the firm's competitive standing, special competencies,
and potential areas for differentiation.
- We explore where the future of the profession might be headed
and what that means to the firm in terms of focusing our action.
Module 3: "Practice Group Strategies"
- We identify unexplored possibilities arising from existing client
achievements
- We ascertain emerging and growth opportunities for each practice
group
- We develop practice group strategies and implementation plans
Module 4: "Practice Group Client Interviews"
- We test some of our initial thinking with real clients while
also exploring their hidden and future needs.
Module 5: "Exploring Growth Options" - Firm Level
- We bring all of this together to look at the vast spectrum of
growth opportunities available to the firm and where we are best
positioned to focus our attention and resources in order to develop
new clients, new markets, and new revenue streams.
Module 6: Strategy Formulation - Firm & Practices
- Together with the Executive Committee, we draft our strategic
directions and present the recommendations and implementation
schedule to a meeting of the partners.
Modules 7: Implementation
- We identify those action items that would benefit from having
consulting assistance in the implementation.
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