|Whether you have just been
appointed as a group leader or you are a battle-scarred veteran,
you know that managing professional people is difficult!
Intelligent professionals are often free-agents, accustomed
to having autonomy to work on grueling assignments with little
supervision, and always relentlessly demanding of themselves
and others. How do you actually add value as a group leader,
or even get these people to accept your guidance?
How do you deal with those oh-so-talented but oh-so-annoying
professionals who exhibit attitude problems or are just exceedingly
difficult to work with, when you need them but they needle
How do you avoid unsettling group meetings where you meet
for no clear purpose; people drift in and out at random times;
the power players dominate discussions; and everyone brings
along their favorite axe to grind?
How do you actually inspire your group to bone-satisfying
In this strikingly unique "play book", professional service
experts Patrick McKenna and David Maister provide real-world examples,
a wealth of self-evaluation materials, and offer concrete advice
on stressful day-to-day management issues that every leader of professionals
will welcome. The authors offer penetrating insights into the basics
of coaching, dividing their attention equally between energizing
and guiding the individual performer and the group.
There has never been a book like this. First Among Equals is essential
reading for practice leaders and group heads in the professional
sector as well as managers of highly talented, technical knowledge
workers anywhere. The lessons and learnings presented here will
give you insights and action tips to help you provoke and inspire
your people to their full potential.
PATRICK J. McKENNA is a widely recognized expert on managing professional
service firms and a partner in Edge International in Edmonton, Canada,
a consulting firm serving professional service firms throughout
the world. Mr. McKenna is the co-author of two Canadian Top 10 management
bestsellers, Beyond Knowing and Herding Cats.
DAVID H. MAISTER, one of the world's leading authorities of the
management of professional service firms, is the author of Managing
the Professional Service Firm, True Professionalism, and Practice
What You Preach, and coauthor of The Trusted Advisor.
Visit the First
Among Equals website to learn more.
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