CHIEF OPERATING OFFICERS & FIRM ADMINISTRATORS
Law firm COOs and senior administrators are invited to join their new or incoming Managing Partners / Firm Leaders for The First 100 Days program.
"I gained immensely
from the program and its content. What made it even more valuable for me, and
for our new Managing Partner, was that we experienced it together, giving us
and the firm an even stronger return on our investment in this high level of
Eugene Holderness, COO - LEONARD STREET
Here are some additoinal comments from
Eugene Holderness, COO of Leonard Street & Deinard in Minneapolis, who was the first COO to ever attended this masterclass with his new Managing Partner (something we must confess that we had not originally anticipated but learned from Gene taking the initiative):
Manager Partner is totally different from anything else any partner has done
prior to that. Being the CEO / King / top
leader of any organization is very different than being in any other leadership
position. There are similarities, but some real differences.
As MP you
have real and implied "power" whether you like it or not. Being aware of that and how to use it and how
not to use it is important. Even your
best friends treat you a little differently when you ascend to CEO. People tell you things they won't tell anyone
else. It is not about you, by the way,
but about the CEO position.
As far as
your COO coming to the First 100 Days Master Class, it makes eminent sense. Why? Because it is likely that your COO has been
through MPF transitions before and can be a value add to the newly minted MP. Further, the COO is totally dependent on the
new CEO for job security, performance review and compensation. He or she did well with the predecessor, but
there may be uncertainty as to how things will play out with the new CEO. Going together to the seminar, for me, was
very helpful on gaining insights and building rapport with our new MP, even
though I have been through nine such transitions in my career.
It is really
helpful for the COO to be in the room to listen and observe how the new MP
interacts with other MP's and what type of answers he gives and questions he
asks. This helps a good COO learn about
the new MP in a way that is quite unique because the MP is free of internal
politics in that setting."
The most helpful
person to any managing partner (if the MP wants / allows him or her to be) is the COO. Thus, learning and experiencing this together
will strenghen that relationship very early on, likely leading to better
results for the firm leader, for the COO and the Firm.
"Great content based on real world experiences. I valued all of it. It was A LOT of content (which I loved but might be hard for some)."
John Yoshimura, COO – McDERMOTT WILL & EMERY
"This Masterclass is
critical to the/any future firm leader or senior/COO type to ensure a
successful firm leadership transition. Thank
you for a very informative and thought provoking seminar. This session
should be mandatory for all incoming law firm leaders and COOs."
John P. Donnelly, COO – JACKSON LEWIS
“I really enjoyed the day. Patrick and Brian are terrific teachers!"
David A. Robson, COO – MILLER CANFIELD
“I highly recommend, to anyone taking these roles, participation in this program at least 100 days before your First 100 Days to gain great insights from experience and thorough research. I would say almost a "MUST" to minimize missteps and maximize opportunities."
Richard Rijolek, Finance Partner / COO – HAYNES AND BOONE