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Measuring A Firm's Culture
Daryl-Lynn Carlson and I discuss for The Law Times, the often misunderstood and elusive qualities of how to define and actually measure a law firm's culture.
‘We had a large Texas-based firm three years ago that, when American Lawyer did its survey of satisfaction and moral of associates, the law firm had scored down near bottom, abysmal,’ says Patrick McKenna. ‘We had opportunity to take them through the culture inventory with the associates participating to identify some of the issues that were leading to the dissatisfaction.'
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