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Searching For Opportunities Amidst The Gloom (2009)
How do law firms achieve innovation?
Management textbooks might suggest that innovations will flow elegantly from the insights of management consultants, from lengthy strategy documents, from market research, and from away-days devoted to blue-sky, out-of-the-box and lateral thinking. Not a bit of it. The reality is that the overwhelming number of innovations have evolved from the efforts of mavericks within law firms who pursue ideas that are regarded in the early days as peripheral, irrelevant, and even wasteful.
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